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學(xué) 歷： |
碩士 |
專(zhuān) 業(yè)： |
經(jīng)濟(jì)學(xué) |
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關(guān) 鍵 詞： |
翻譯 |
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性 別： |
女 |
出生日期： |
1972年 |
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戶(hù) 口： |
北京 |
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2009/11--2010/6：**環(huán)線(xiàn)文化傳播有限公司（少于50人） |
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所屬行業(yè)： |
公關(guān)/市場(chǎng)推廣/會(huì)展 |
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翻譯部 英語(yǔ)翻譯兼總經(jīng)理助理 |
負(fù)責(zé)公司中英文資料,來(lái)往函件,商務(wù)合同，項(xiàng)目方案等筆譯.
負(fù)責(zé)公司對(duì)外商務(wù)交流, 談判的現(xiàn)場(chǎng)隨同翻譯工作.
負(fù)責(zé)公司的英語(yǔ)報(bào)告, 文案撰寫(xiě),和網(wǎng)站翻譯工作.
協(xié)助處理總經(jīng)理的日常工作，完成總經(jīng)理交代的事宜，完成公司安排的其他輔助性工作.
協(xié)助總經(jīng)理進(jìn)行行程及會(huì)議的安排及重要來(lái)賓的接待工作. |
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（海外）2007/6--2009/8：英國(guó)***旅行社（50-150人） |
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所屬行業(yè)： |
酒店/旅游 |
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客服及行政部 客服及行政主管 |
負(fù)責(zé)為客戶(hù)提供機(jī)票,酒店,旅游等商旅產(chǎn)品的電話(huà)咨詢(xún)與預(yù)訂服務(wù),及時(shí)地滿(mǎn)足客人的各種商旅要求,
根據(jù)預(yù)訂部反饋的客戶(hù)要求進(jìn)行后續(xù)售后服務(wù)工作,包括改期,退票,掛失,投訴,協(xié)調(diào)等事物.
負(fù)責(zé)商旅預(yù)訂客戶(hù)資料庫(kù)的維護(hù)與更新,保證客戶(hù)檔案的完整性和準(zhǔn)確性,
協(xié)助做好相關(guān)文件處理及相關(guān)數(shù)據(jù)的統(tǒng)計(jì)分析, |
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2005/8--2007/4：北京**高新技術(shù)有限公司（150-500人） |
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所屬行業(yè)： |
建筑與工程 |
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翻譯部 英語(yǔ)翻譯兼總經(jīng)理助理 |
負(fù)責(zé)公司及項(xiàng)目部的文件,資料及傳真的翻譯,負(fù)責(zé)國(guó)外相關(guān)資料的收集,整理和翻譯.
負(fù)責(zé)公司商業(yè)談判的口譯以及外事活動(dòng)的組織安排,協(xié)調(diào)國(guó)外工程師及技術(shù)人員與相關(guān)人員的交流.
能流利地與外國(guó)客戶(hù)交流,并具有一定的談判技巧.
協(xié)助處理總經(jīng)理的日常工作和進(jìn)行商務(wù)性工作,負(fù)責(zé)公司各部門(mén)間的協(xié)調(diào)溝通管理工作. |
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1999/5--2001/9：土耳其航空公司駐京辦事處（少于50人） |
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1996/8--1999/4：澳航駐京辦事處（少于50人） |
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所屬行業(yè)： |
酒店/旅游 |
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（海外）2002/11--2005/6 |
Elite 學(xué)院 |
計(jì)算機(jī)信息管理 |
其他 |
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（海外）2001/10--2002/10 |
約克大學(xué) |
經(jīng)濟(jì)學(xué) |
碩士 |
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1992/10--1996/7 |
吉林大學(xué) |
英語(yǔ) |
本科 |
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2005/1 |
worldspan 預(yù)訂及票務(wù)證書(shū) |
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1997/6 |
國(guó)際航協(xié)運(yùn)價(jià)及票務(wù)證書(shū) |
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1996/12 |
助理翻譯證書(shū) |
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英語(yǔ)（精通）： |
聽(tīng)說(shuō)（精通），讀寫(xiě)（精通） |
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英語(yǔ)等級(jí)： |
專(zhuān)業(yè)八級(jí) |
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技能名稱(chēng) |
熟練程度 |
使用時(shí)間 |
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Administrative Support |
一般 |
24月 |
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Resume
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Yrs.of Experience: |
OVER 10 YEARS |
Mobile Phone: |
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Residency: |
Beijing-Chaoyang |
Email: |
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Degree: |
Master |
Major: |
Economics |
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Gender: |
Female |
Date of Birth: |
1972 |
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Address: |
YangQiao BeiLi, FengTai District, Beijing |
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Postal Code: |
100021 |
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Hukou: |
Beijing |
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I can start: |
immediately |
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Type of Employment: |
Full-time |
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Desired Industry: |
Hospitality/Tourism; Trading/Import & Export; Public Relations/Marketing/Exhibitions; Transportation/Logistic/Distribution; Environmental Protection |
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Desired Location: |
Beijing |
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Desired Salary: |
Negotiable/Month |
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Desired Position: |
Customer Service Supervisor; Trading/Imports&Exports Specialist/Assistant; CEO/GM/President Assistant; English Translator; Admin Manager/Supervisor/Office Manager |
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2009/11--2010/6:** Huan Xian Art and Culture Co. Ltd(<50 people) |
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Industry: |
Public Relations/Marketing/Exhibitions |
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Translation Translator and Interpreter |
Assisted with outside activities, including planning trade shows, attending conferences, coordinating presentation,providing communication, translating
and interpreting,organizing support services to seminars/workshops
Reviewed and translated incoming and outgoing email,correspondenced with the clients
Assisted making travel arrangement for project staff and perform liaison duties with other project offices
Prepared meeting documents/presentations and provided administrative support for general manager |
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(Overseas)2007/6--2009/8:TUI Travel(50-150 people) |
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Industry: |
Hospitality/Tourism |
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Operation Customer Service Executive/Assistant |
Was responsible for loading new contracted flights, all hotels and other
information onto the reservations system, enabled the call centre to
maximise sales and to attract website users to make reservations
Produced travel documents for clients, including itineraries, flight
tickets, hotel vouchers, car hire vouchers, tours and activities
Co-ordinated brochure launch and brochure distribution for travel agents and customers, was involved in maintenance of clients files
Provided admin support to sales manager |
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2005/8--2007/4:Zhenli High Technology Co., Ltd(150-500 people) |
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Industry: |
Architectural Services/Construction |
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Management CEO/GM/President Assistant |
Provided administrative and secretarial support for general manager and
obtained the effective implementation and the realization of his
instruction
Coordinated the relationship between internal departments in order to
ensure them working normally
Assisted with outside activities, including coordinating presentations,
creating brochures, planning trade shows, translating and interpreting |
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1999/5--2001/9:Turkish Airlines(50-150 people) |
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Industry: |
Hospitality/Tourism |
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Sales and marketing Sales Supervisor |
In charge of group sales, compiled reports and statistics to sales manager,
reviewed the effectiveness of past promotions on sales, organised continuous programme for agencies with training in reservation and ticketing as well as sales and product
knowledge
Was responsible to marketing manager to analyse target market and marketing
objectives, made market plans and promotional strategies, organised tours
for agencies to Turkey |
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1996/8--1999/4:Qantas Airways(50-150 people) |
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Industry: |
Hospitality/Tourism |
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Customer Service Customer Service Executive/Assistant |
Worked extensively with customers both face to face, over the phone and via e-mail, involved in all aspects of customer service, including checking
flight availabilities and timings, frequently making and confirming
bookings
Issued tickets, including group tickets, refund tickets, lost tickets, manual tickets and MCO.
Managed frequent flyers’ programme of Qantas, kept long-term customer relationships |
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(Overseas)2002/11--2005/6 |
Elite College |
Computer Science And Technology |
Others |
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(Overseas)2001/10--2002/10 |
The University of York |
Economics |
Master |
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1992/10--1996/7 |
Jilin University |
English |
Bachelor |
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2004/1--2004/2 |
Worldspan |
Reservation and Ticketing |
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1999/2--1999/2 |
Turkish Airlines |
Fare Calculation |
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1998/3--1998/3 |
Qantas Airways |
Taking off and Flying HIgher |
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1997/4--1997/4 |
IATA |
Fare and Ticketing |
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English(Excellent): |
Listening&Speaking(Excellent) , Reading&Writing(Excellent) |
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Grade of English: |
TEM 8 |
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Skill Name |
Skill Level |
Experience |
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Administrative Support |
Basic |
24Month |
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